Business Information Systems and Technology 4.0 by Rolf Dornberger

Author:Rolf Dornberger
Language: eng
Format: epub
Publisher: Springer International Publishing, Cham

IT controlling

The measurability of the measures within the scope of digitalization also includes separate IT controlling which focuses on the degree of automation and also covers the real-time availability of important data and information for the controlling

Finance and legal reporting and monitoring

5 Calculating the Maturity Level of Enterprises

The assessment of the maturity levels of particular enterprises takes place on two levels. On the one hand, a separate maturity profile is created for each dimension and displayed graphically using a spider diagram. On the other hand, the company receives an overall assessment across all dimensions. The overall evaluation of the maturity level corresponds to the average of all maturity levels of the individual dimensions.

Two factors determine the maturity level within a dimension. First, the meaning of the corresponding responses is determined. A second step checks whether all so-called must-levels are fulfilled. For some questions, a certain maturity level is defined as a must-level. To achieve a certain maturity level, it is imperative that the companies that participate reach the must-level for the respective question. Thus, through the must-levels, a company that has more in-depth knowledge in complex areas, can nevertheless fall back to a lower degree of maturity, if the mandatory must-levels are not fulfilled.

The following example illustrates this: The dimension X consists of four criteria (c1–c4) and comprises six questions in total (q1–q6). All the questions have different must-levels. The enterprise’s responses resulted in a mean of 3.0. Nevertheless, the evaluation of the enterprise results in a maturity level of 2 for dimension X.

In this example, the self-assessment of question q3 resulted in a maturity level of 2. In order to achieve a maturity level of 3 in dimension X, the question q3 must result at least in a maturity level of 3. Since this must-level was not fulfilled, the enterprise will automatically fall back to a maturity level 2 in this example. An illustration of this evaluation example is shown in Fig. 3.

Fig. 3Example evaluation per dimension with must-level

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